Privacy Policy

Protecting Your Personal Information

Privacy Officer

Dominique Nourry,Owner de Bobichon laines et fibres inc.

67 rue Cameron, Hudson (Québec) J0P 1H0
450 458-2523

You can contact her at any time through our contact form or by phone.

1. Privacy Commitment

At Bobichon Laines et Fibres Inc., protecting your personal information is a priority. In accordance with Quebec’s Law 25, we are committed to collecting, using, and storing your information in a secure, transparent, and responsible manner.

2. Personal Information Collected

We only collect the information necessary for the proper operation of our shop and services, including:

When you make a purchase (online or in-store)

First and last name
Contact information (address, email, phone number)
Payment information (managed exclusively by Square—we do not have access to full card numbers)
Order history

When using the contact form

First and last name
Email address
Phone number
Subject
Message

When browsing the site

Browsing data and preferences (via cookies, WooCommerce, Analytics, and Complianz)

3. Use of Collected Information

Your information is used solely to:

Process and deliver your orders
Respond to your messages and requests sent via the contact form
Provide customer service follow-up
Manage your newsletter subscriptions (if you consent)
Improve the browsing experience through WooCommerce, Square, and Analytics

We do not share or sell your personal information, except when required for payment processing (Square) or to comply with legal obligations.

4. Cookies and Browsing Data

Our website uses cookies to:

Analyze traffic (Analytics)
Save your preferences (WooCommerce)
Manage consent (Complianz)

You can refuse non-essential cookies by adjusting your preferences through the consent banner displayed during your visit.

5. Retention and Security

Your personal information is securely stored and kept only as long as needed for the purposes for which it was collected. We implement both technical and organizational measures to ensure its confidentiality.

6. Your rights

In accordance with Quebec’s Law 25, you have the right to:

Access your personal information
Request its correction
Withdraw your consent (where applicable)
Request the deletion of your information, within the limits permitted by law

To exercise your rights, please contact Dominique Nourry through our contact form or by phone at 450-458-2523.

7. Changes to this Privacy Policy

This policy may be updated from time to time to reflect legal, technological, or organizational changes. The latest version will always be available on our website.

Last update: August 16, 2025